Previous incidents

March 2025
Mar 26, 2025
1 incident

System Authentication Issues

Degraded

Created Mar 26 at 05:28pm GMT

Single Sign On (SSO) is currently experiencing service issues meaning users may be unable to login to District services such as our notifications platform and website. Our supplier (Microsoft) is investigating as the service endpoints which are managed by them are unstable.

Mar 20, 2025
1 incident

West Sussex Scouts Climb When Ready Website is down

Downtime

Resolved Mar 20 at 10:53am GMT

West Sussex Scouts Climb When Ready Website recovered.

1 previous update

Mar 01, 2025
1 incident

Docker Pull Failure

Degraded

Resolved Mar 04 at 09:34pm GMT

We have now resolved the issues and services are once again stable and fully patched.

1 previous update

February 2025
Feb 18, 2025
1 incident

Crawley Scout Bookings is down

Downtime

Resolved Feb 18 at 04:12am GMT

Crawley Scout Bookings recovered.

1 previous update

Feb 17, 2025
1 incident

Crawley Scout Want To Join is down

Downtime

Resolved Feb 17 at 08:05am GMT

Crawley Scout Want To Join recovered.

1 previous update

Feb 14, 2025
2 incidents

Primary Web Server, Secondary Web Server, and 7 other services are down

Downtime

Resolved Feb 14 at 10:34pm GMT

Primary Web Server and Crawley Scout Website recovered.

11 previous updates

Web Service Service Degradation

Resolved Feb 14 at 04:46pm GMT

We would like to apologize for a recent service issue where automated tasks on our platform were unable to process successfully. This was caused by a incorrectly configured firewall rule which has now been corrected. Any tasks blocked by this will now be processed including notification emails, district wide emails sent by our email platform and joining requests.

Feb 10, 2025
1 incident

West Sussex Scouts Climb When Ready Website is down

Downtime

Resolved Feb 10 at 01:38pm GMT

West Sussex Scouts Climb When Ready Website recovered.

1 previous update

Feb 09, 2025
1 incident

Secondary Web Server and Shackleton ESU Website are down

Downtime

Resolved Feb 09 at 08:46pm GMT

Secondary Web Server and Shackleton ESU Website recovered.

1 previous update

Feb 03, 2025
1 incident

Primary Web Server, Secondary Web Server, and 7 other services are down

Downtime

Resolved Feb 03 at 09:22pm GMT

Crawley Scout Bookings recovered.

7 previous updates

Feb 02, 2025
1 incident

Secondary Web Server, Crawley Scout Want To Join, and 3 other services are down

Downtime

Resolved Feb 02 at 02:09pm GMT

Secondary Web Server and Shackleton ESU Website recovered.

5 previous updates

January 2025
Jan 27, 2025
1 incident

Primary Web Server, Crawley Scouts Database Cluster, and 2 other services are...

Downtime

Resolved Jan 28 at 07:46pm GMT

Crawley Scouts Database Cluster recovered.

5 previous updates

Jan 23, 2025
1 incident

Cloudflare DNS is down

Downtime

Resolved Jan 23 at 03:33pm GMT

Cloudflare DNS recovered.

1 previous update

Jan 13, 2025
1 incident

Primary Web Server, Crawley Scouts Database Cluster, and 1 other service are ...

Downtime

Resolved Jan 13 at 09:12pm GMT

Crawley Scouts Database Cluster recovered.

3 previous updates

Jan 10, 2025
1 incident

Primary Web Server, Crawley Scouts Database Cluster, and 1 other service are ...

Downtime

Resolved Jan 10 at 05:53am GMT

Crawley Scouts Database Cluster recovered.

3 previous updates

Jan 07, 2025
2 incidents

1st Langley Green Emails

Degraded

Resolved Jan 07 at 08:10pm GMT

All emails migrated to 1stlangleygreen.cdscouts.org.uk domain

1 previous update

Primary Web Server, Secondary Web Server, and 7 other services are down

Downtime

Resolved Jan 07 at 12:40pm GMT

Crawley Scout Want To Join recovered.

9 previous updates

Jan 06, 2025
1 incident

Primary Web Server, Secondary Web Server, and 7 other services are down

Downtime

Resolved Jan 06 at 06:15pm GMT

Primary Web Server and Crawley Scout Website recovered.

10 previous updates

Jan 04, 2025
1 incident

Secondary Web Server and Shackleton ESU Website are down

Downtime

Resolved Jan 04 at 03:22am GMT

Secondary Web Server and Shackleton ESU Website recovered.

1 previous update